Privacy Policy
Privacy Policy
Effective Date: Jan 21, 2025
Disabled Toilets Brisbane respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://disabledtoiletsbrisbane.com.au (the “Site”) or interact with our services. Please read this policy carefully. If you do not agree with its terms, please do not use our website.
1. Information We Collect
1.1 Personal Information
When you register on our site, place an order, subscribe to a newsletter, or contact us, we may collect the following personal information:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely by third-party payment processors)
- Account login credentials (username and password)
1.2 Non-Personal Information
We may automatically collect certain non-personal information when you visit our Site, such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages you visit on our website
- Time and date of your visit
2. Use of Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Recognize returning users
- Track user preferences and activity
- Improve site performance and functionality
You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect some functionalities of our Site.
3. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: Fulfill your orders, process payments, and deliver products.
- To Enhance Customer Experience: Personalize your experience and provide tailored recommendations.
- For Communication: Respond to inquiries, provide customer support, and send transactional or promotional emails (you can opt out of marketing communications anytime).
- For Analytics: Analyze website usage to improve our services and develop new features.
- To Comply with Legal Obligations: Meet legal and regulatory requirements.
4. Sharing Your Information
We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Payment processors, delivery companies, and IT service providers to perform essential business operations.
- Legal Authorities: If required by law, such as to comply with court orders or legal processes.
5. Data Security
We employ industry-standard security measures to safeguard your information, including SSL encryption for data transmission and secure storage practices. While we strive to protect your personal data, no method of transmission over the Internet is 100% secure. Please protect your login credentials and notify us immediately of any suspected breaches.
6. Your Rights
As an Australian user, you have the following rights under the Privacy Act 1988:
- Access and Correction: Request access to the personal data we hold about you and correct inaccuracies.
- Withdrawal of Consent: Opt-out of marketing communications or withdraw consent for specific data uses.
- Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.
To exercise these rights, contact us at disabledtoilets@gmail.com.
7. Third-Party Links
Our Site may include links to third-party websites, such as social media platforms or payment gateways. These websites operate independently, and we are not responsible for their privacy practices. We encourage you to review their privacy policies.
8. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be effective upon posting to this page, and we encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy, please contact us:
Phone: 0406 084 443
Email: disabledtoilets@gmail.com
Address: Shed 20, 4700 Mount Lindsay Highway North Maclean QLD 4280
This Privacy Policy demonstrates our commitment to transparency and your trust. Thank you for choosing Disabled Toilets Brisbane!